Frequently Asked Questions
Everything you need to know about shopping with 401 Games Fashion.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, and you will receive a tracking number via email once your package departs our warehouse.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy for all unworn apparel with original tags attached. Please visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
How do I ensure I am ordering the right size?
Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against a garment you already own to ensure the perfect fit.
Do you offer international shipping?
Currently, we ship to customers across North America. Shipping rates and delivery times for international orders are calculated at checkout based on your specific region and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
At 401 Games, we prioritize sustainability and fair labor. We partner exclusively with manufacturers who adhere to strict ethical guidelines, ensuring safe working conditions and high-quality craftsmanship for every garment.