Returns & Exchanges
At 401 Games, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, you can return unworn merchandise with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unwashed, unworn items back into their original packaging and include the packing slip provided in your confirmation email.
Label and Ship
Download and print the prepaid shipping label from our portal, securely attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing